Lockdown has forced us to make dramatic & instant changes to how we sell.
As a Car Sales Exec, you will be used to being in a face to face situation, during the sales process.
You can watch the Customer, read his body language, & adjust accordingly.
Distance selling creates a whole new bunch of challenges.
The telephone has become your tool in dealing with your Prospects.
First thing to grasp – people are visual creatures.
So, how you come across on the phone, creates a picture of you in their mind.
This perception, then, becomes their reality.
Be sure what they hear, is a picture of reliability, integrity & a willingness to assist.
In short – that you CARE.
Download in PDF here.