* Enhance your telephone etiquette & skills * Secrets of telephone sales

Posted on Posted in Sales

Lockdown has forced us to make dramatic & instant changes to how we sell.

As a Car Sales Exec, you will be used to being in a face to face situation, during the sales process.

You can watch the Customer, read his body language, & adjust accordingly.

Distance selling creates a whole new bunch of challenges.

The telephone has become your tool in dealing with your Prospects.

First thing to grasp – people are visual creatures.

So, how you come across on the phone, creates a picture of you in their mind.
This perception, then, becomes their reality.

Be sure what they hear, is a picture of reliability, integrity & a willingness to assist.
In short – that you CARE.


Download in PDF here.

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