Posted on Leave a commentPosted in automotive, hospitality, Sales, Training

How to word and issue written warnings  The different levels of Warnings The importance of correctly worded warnings The need to prove consultation has taken place The validity time frame for warnings Use of warnings as an aggravating factor in formal enquiries the art of fair/ professional counselling When is Counselling appropriate Misconduct Counselling versus […]


Posted on Leave a commentPosted in Sales

The greatest error with Sales teams is that the management have not analysed the opposition or even fully understand the game they are playing. No successful, professional football tea ever takes the field without having fully analysed the game they intend playing & the opposition they are going to meet ion the field. Sales should […]

bringing YOUR SALES team back from a sticky patch

Posted on Leave a commentPosted in Sales, Training

    Selling is tough! And managing salespeople is sometimes even harder. Even under ideal circumstances, a salesperson’s day comes with an above-average dose of rejection. Determination, drive & the ability to overcome adversity are essential characteristics for success in sales. That’s why knowing how to handle tough sales situations is essential for any Sales […]